Understanding what readers need and how they choose is the basis for a fresh approach to connecting with your patrons. Use these new ideas alongside your traditional RA to reach a wider range of patrons. Full of beautifully designed free downloads to support RA in the library and on social media, this course will give you a new enthusiasm for your job.
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| Welcome | |
| Taking time for the course | |
| How to use the course | |
| How your work is assessed |
| What makes libraries special | |
| Putting readers first | |
| What kind of reader are you? | |
| Powerful messages | |
| Readers want an experience not a book | |
| Locating the books | |
| Reading a book cover | |
| Spot the experience | |
| Who is taking what? |
| The problem with choice | |
| Searchers and browsers | |
| Reading suggestions | |
| Reading prejudices | |
| Building confidence | |
| Meet your Tutor | |
| Display as conversation | |
| Starting from reader needs and preferences | |
| Books to cheer you up |
| The lone reader | |
| Readers are a resource | |
| Reader to reader | |
| Book of the Day | |
| Making readers visible | |
| On-shelf reading recommendations | |
| Building a library community |
| What kind of book do you need to read today? | |
| Choose your books | |
| Download your print resources | |
| Create your display in the library | |
| Download your digital starter question | |
| Download your digital mood images | |
| Create your digital program | |
| Record your results | |
| What changes will you make? | |
| Ask for your assessment |
| Your role in your reading community | |
| Tell us what you think | |
| More Opening the Book courses | |
| Credits |
